Draft pending counsel review. Published so the site is link-complete; the binding version will be the one our attorney signs off on before paid customers come on board. The substance is accurate.

These Terms of Service (“Terms”) govern your use of ClockVe, operated by Cloudsmith Labs LLC (“we”, “us”). By signing up, you agree to them.

The service

ClockVe is workforce time tracking, scheduling, PTO, and mobile clock-in software delivered as a subscription. You sign up at app.clockve.com/signup, configure your organization, and your team clocks in.

Your account

You’re responsible for keeping your login credentials safe and for any activity under your account. Tell us at security@clockve.com immediately if you suspect unauthorized access.

You agree to use ClockVe lawfully. You will not:

• Use it to track people who haven’t consented to being tracked by their employer (i.e., it’s a workforce-management tool, not a stalker app).
• Probe, scan, or attempt to breach the service.
• Resell, sublicense, or white-label without a written agreement.
• Use it to send spam or other unsolicited communications.

Pricing + billing

Plans and prices are listed at /pricing. Billing is monthly or annual, charged in advance. You can change plans anytime; we’ll prorate.

14-day trial. Every paid plan includes a 14-day trial. No card to start. After the trial, your account becomes read-only until you pick a plan; we don’t delete your data.

Refunds. Monthly subscriptions are non-refundable for partial periods. If you cancel an annual plan mid-term, we’ll refund the unused months.

Term + termination

You can cancel anytime from your account settings. We can suspend or terminate accounts that violate these Terms or that fail to pay after 14 days of delinquency, after we’ve emailed you about it.

On termination, we keep your data available for export for 30 days. After that, it’s deleted from production systems and aged out of backups within 90 days.

Your content + ownership

Your data is yours. We have a limited license to host, process, and display it so we can provide ClockVe to you. We do not own, sell, or sublicense your workforce data.

ClockVe (the software, brand, designs) remains our intellectual property. You don’t get a license to redistribute or rebrand it.

Service availability

We aim for high availability but don’t promise 100% uptime on non-Enterprise plans. Enterprise customers get a 99.9% SLA with service credits. Scheduled maintenance is announced via our status page at least 48 hours in advance; emergency maintenance happens when it has to.

Warranty + liability

ClockVe is provided “as is.” To the maximum extent allowed by law, we disclaim implied warranties of merchantability and fitness for a particular purpose. Our total liability under these Terms is capped at the fees you paid us in the prior 12 months. This doesn’t apply where the law forbids that cap (fraud, gross negligence, statutory rights).

Changes

We can update these Terms as the product evolves. Material changes get emailed to account admins 30 days before they take effect. Continued use after the effective date is acceptance.

Governing law

Utah, USA. Disputes are resolved in the state and federal courts of Salt Lake County, Utah, unless local law gives you the right to a different forum.

Contact

Cloudsmith Labs LLC Salt Lake City, Utah, USA hello@clockve.com